The rules of the road for using Carbon Automations' services and website.
Effective date: January 1, 2026
These Terms & Conditions ("Terms") govern your access to and use of the website, software, and services provided by Carbon Automations ("Carbon Automations," "we," "us," or "our"), based in Littleton, Colorado. By accessing our website, subscribing to a plan, or otherwise using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
Carbon Automations provides AI automation and digital marketing services for small and medium-sized businesses, which may include voice AI receptionists, conversational AI, workflow automation, website design, local SEO and Google Business Profile management, social media posting, review management, and related CRM tools (collectively, the "Services"). Specific features vary by the plan you select.
Services are billed on a recurring monthly basis unless otherwise agreed in writing. By subscribing, you authorize Carbon Automations to charge your designated payment method each billing cycle until you cancel.
You agree to provide accurate business information, timely feedback, and any access, credentials, or content reasonably required for us to deliver the Services. You are responsible for the accuracy of information you provide and for compliance with applicable laws relating to your own business, including advertising, telemarketing (e.g., TCPA), and data privacy laws relevant to your customers.
You agree not to use the Services to transmit unlawful, deceptive, defamatory, or infringing content, to spam or harass third parties, or to violate the terms of any third-party platform (such as Google, Meta, or telecom carriers) integrated with our Services. We reserve the right to suspend accounts that violate this section.
Carbon Automations retains ownership of its proprietary software, automation frameworks, templates, and methodologies (including the FORGE Method). Deliverables created specifically for you as part of a paid engagement (such as your website content or custom workflow configurations) are licensed for your business use upon payment in full, unless otherwise agreed in a separate written agreement.
Our Services may rely on or integrate with third-party platforms (including but not limited to CRM, telephony, payment processing, and advertising platforms). We are not responsible for outages, policy changes, or acts or omissions of these third parties, though we will make reasonable efforts to keep your systems running smoothly.
Services are provided "as is" and "as available." While we work to deliver measurable results, Carbon Automations makes no guarantee of specific rankings, lead volume, revenue, or business outcomes, as these depend on factors outside our control (including market conditions, competitor activity, and third-party algorithm changes).
To the maximum extent permitted by law, Carbon Automations' total liability for any claim arising from the Services is limited to the amount you paid us in the three (3) months preceding the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits or lost business opportunities.
Either party may terminate Services at any time, subject to Section 3. We may suspend or terminate access immediately if we believe your use violates these Terms or poses a risk to our systems, other clients, or third parties.
These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles. Any disputes will be resolved in the state or federal courts located in Colorado.
We may update these Terms from time to time. Continued use of our Services after changes are posted constitutes acceptance of the updated Terms.
Questions about these Terms? Reach out to [email protected] or call 970-592-2999.